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This page contains helpful links and phone numbers that help address some of our most commonly asked questions. Of course, if you’d prefer to speak to us directly, we would be happy to assist you during our regular business hours.

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Important Phone Numbers & Information

For Debit or ATM Cards+

  • To activate your personal or business debit card, or to set or change your PIN, call: 800-992-3808.
  • To report a lost or stolen personal or business debit or ATM card during regular business hours, call: 507-645-5656 or 507-664-0820. After hours, call: 800-472-3272.

For Credit Cards+

  • To report a lost or stolen personal credit card, call: 800-558-3424.
  • To report a lost or stolen business credit card, call: 866-552-8855.
  • Apply for a chip-enhanced First National credit card.
  • Manage your First National credit card account.

For Prepaid Cards+

Gift Card Customer Service: 800-486-0292
Reloadable and Travel Card Customer Service: 800-899-5326, Opt. 2

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