Before you’re able to take advantage of First National’s online banking platform, you must agree to the following terms. By clicking “I agree,” you confirm your agreement to be bound by all of the terms of this agreement and acknowledge your receipt and understanding of this disclosure.
This Online Banking Agreement and Disclosure (“the Agreement”) governs the use of the Online Banking Service (“Online Banking”) offered by First National Bank of Northfield (“the Bank”). The terms “we”, “us”, “our”, “First National” and “Bank” refer to First National Bank of Northfield. The terms “you” and “your” refer to each person listed who is entitled to use the bank account according to such person’s(s) existing agreements with the bank. Online Banking allows the Bank Customers to perform a number of banking functions through the use of a personal computer and the Internet. When you use any of the Online Banking services described in this agreement, you agree to be bound by all the terms and conditions of this agreement and acknowledge your receipt and understanding of this disclosure.
Your use of the Online Banking service may also be affected by other agreements between us including, but not limited to, Account and Deposit Agreements and Disclosure Statements. Your use of the Online Banking service does not change any other agreement you may already have with us. You should review those agreements for any applicable fees, for limitations on the number of transfers you can make, and for other restrictions which might impact the use of your account(s) with the Online Banking service.
To utilize our Online Banking services you must have at least one deposit or loan account at First National, an Online Banking Access ID and a Password . The Bank will assign you a password for your initial logon; you will be forced to establish an Access ID number and a new password. Your Access ID must be a minimum of 6 characters and your password must be a minimum of 8 characters. The maximum number of characters for both is 19. FOR INCREASED SECURITY, we recommend having longer Access ID numbers and passwords. In addition, it is safer to have a mixture of numbers and letters in your Access ID number and password. Do not use something obvious or something that must be written down. PLEASE REMEMBER that Bank employees will NEVER ask you to reveal your password. You understand your Access ID number, along with your password, is your electronic signature. It identifies you to us and authenticates and validates the directions given to The Bank. Using your personal computer, with the proper hardware, software and signed Bank Enrollment form, you will be able to perform the following Online Banking functions:
Utilizing Online Banking, you may place a stop payment on any check you have written. However, you may not use Online Banking to stop payment or revoke the authorization of an Electronic Funds Transfer. All stop payment orders originated through Online Banking are subject to applicable law and the Bank’s usual rules and fees for such orders. If you use Online Banking to initiate a stop payment; you agree to the following terms and conditions:
The information on the stop payment must precisely identify the check number, the date of the check, Payee and the amount of the check. If you do not give the exact information, the Bank assumes no responsibility for stopping payment.
You must contact the main bank in person at 329 Division Street, Northfield, MN, or telephone them at 507-645-5656, to stop payment on automatic debits processed by the Automated Clearing House (ACH), as this request requires additional documentation to be completed.
You warrant to the Bank that you have full and complete authority to enter into this Agreement. Any person who has an Access ID number and that has a valid password may utilize Online Banking. Any person authorized to sign on an account is also deemed to be authorized to conduct any transaction related to that account. We are not required to obtain the consent of or notify any other joint account holder or you, about the action of the other. Each authorized person may act alone. The Bank may, at its discretion, rely on any written notice containing signatures of an authorized person if the Bank believes, in good faith, that the signature is genuine. If the Bank receives conflicting instructions from authorized persons, the Bank may
The Bank is responsible for complying with the terms of this Agreement. However we will not be liable:
The Bank’s liability for damages arising out of this Agreement will not exceed the aggregate fees paid by you to Bank as stated in this Agreement. In no event shall either party have any liability to the other party or any third party for any lost profits or costs of procurement of substitute goods or services or for any indirect, special or consequential damage resulting from or arising out of this Agreement. Notwithstanding the foregoing, in no event shall the Bank be liable for any losses or damages resulting from:
The Bank makes no representations or warranties to you or any other person, express or implied, in law or in fact, and disclaims any and all implied warranties of fitness for a particular purpose, merchantability or suitability, to you or any other person, of any of the services provided by the Bank under this agreement or any computer software products or programs provided by Bank under this agreement, or as to the stability or compatibility of Bank’s software, equipment or communication interfaces with those used by you.
You agree to abide by the security procedures set forth in this Agreement and any other security procedures established by the Bank and provided to you from time to time.
For security purposes, your password must be a minimum of eight (8) characters in length which we highly recommend changing every three (3) months. However; you may change your password as often as you deem it necessary. Your password will be automatically locked out after three (3) failed logon attempts to access account information. You must contact us to unlock your online access and receive a new temporary password if needed. Your password should not be associated with any commonly known personal identification such as social security number, addresses, dates, or names and/or birthdates of children. Memorizing your password is the best security. Do not write down your password or carry your password with you.
The Bank utilizes a secure server that supports 128-bit encryption to ensure that your personal information is safely transmitted over the internet. Firewalls are installed to prevent unauthorized access to sensitive information. Your role in preventing mis-use of your accounts through Online Banking is extremely important. You agree to promptly review your bank statement as soon as you receive it and you agree to protect the confidentiality of your account number(s). You also agree to protect your personal identification information such as social security number, driver’s license number, Access ID and password. Your access ID and password are intended to provide security against unauthorized access to your accounts. Therefore, you agree that you and your authorized persons will keep the passwords confidential. If you believe or have reason to believe that any security procedure or password has or may have become known by unauthorized persons you will immediately notify the Bank in person or by telephone and agree to confirm that oral notification in writing to the Bank within 24 hours. The Bank shall have no liability for losses caused by unauthorized access to any confidential information and you will hold the Bank harmless from any losses, costs, suits, damages, liabilities and expenses resulting from your failure to keep the password confidential or otherwise adequately manage the use of the password. You will be liable for any instructions and other communications initiated before the Bank has received such notice and has had reasonable opportunity to act on such notice. The Bank reserves the right to change any or all of the security procedures at any time by giving written notice (which may be made by email or facsimile) to you.
Unless otherwise defined by this Agreement, a Business Day is any day that the Bank is operating and open for business. Our business days are Monday through Friday. Saturdays, Sundays and selected Federal Holidays are not considered Business Days. Contact the Bank to inquire if a given Federal Holiday is determined by the Bank to be a Business Day. All transactions, deposits, requests, instructions and entries received by the Bank on a day, which is not a Business Day, will be treated and processed as if received on the next Business Day.
You can usually access your Bank accounts through Online Banking seven (7) days a week, 24 hours a day. However, at certain times, some or all of the Services may not be available due to system maintenance or reasons beyond the Bank’s control. The Bank specifically does not warrant that Online Banking will be available at all times. During these times when services are not available, you may use Telephone Banking, a Bank ATM, or visit a Bank location to conduct your transactions (assuming you have applied for and been accepted to utilize such telephone and ATM services). A transfer, other than a wire transfer, initiated through Online Banking before 6:00 p.m. (Central Time) on a business day is posted to your account on the same day. All transfers completed after 6:00 p.m. (Central Time) on a business day or any time on a Saturday, Sunday or Banking Holiday will be posted on the next business day.
There are no fees or charges for using the First National Bank Online Banking product. However, depending on how you use the Online Banking product, you may incur other fees and charges including, but not limited to, normal account fees and service charges, internet service provider fees, and telephone charges. The Bank may modify its fee schedule at any time upon 30 day prior written notice to you.
Unless otherwise required by applicable law, either party may terminate this Agreement and your access to Online Banking products, in whole or in part, at any time by providing the other party written notice. We also reserve the right to cancel this Agreement at any time, with or without cause and without prior notice. Examples of when we may cancel this Agreement and the use of Online Banking services without prior notice include, but are not limited to:
We may change the terms of this Agreement from time to time and will notify you of such changes by mail or by electronic message. Your continued use of Online Banking after the effective date of a change will represent your acceptance of any and all changes.
A. In case of questions or errors about online funds transfers or bill payments made through the use of Online Banking, you should call First National at 507-645-5656.
B. Write to First National as soon as you identify any errors or discrepancies in your statement or transaction record, or if you need more information about a transaction listed on the statement or transaction record.
C. We must hear from you no later than sixty (60) days after we have sent the first paper or online statement on which the problem or error appeared. If you notify us orally, we may require that you send us your complaint or question in writing within ten (10) business days.
D. When you tell us about the problem, please:
E. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however; we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or questions in writing and we do not receive it within ten (10) business days, we may not credit your account. If we determine there was no error, we will send you a written explanation within three (3) business days after we finish our investigation and debit your account for the amount of the error that we previously credited. You may request copies of the documents that we used in our investigation.
F. Unauthorized Transactions in Your Account(s): Notify us at once if you believe another person has improperly obtained your Online password. Also notify us if someone has transferred or may transfer money from your account without your permission or if you suspect any fraudulent activity on your account. To notify us, call or write First National Bank of Northfield.
G. If your Online password has been compromised and you tell us within two (2) business days after you learn of the loss or theft, you can lose no more than $50 if someone used your Online password without your permission to access a Bank deposit account. If you do NOT tell us within two (2) business days after you learn of the loss or theft, and we could have stopped someone from taking money without your permission had you told us, you could lose as much as $500.
H. Also, if your statement shows withdrawals, transfers or purchases that you did not make or authorize, please notify us at once. If you do not notify us within sixty (60) days after the paper or Online statement was sent to you, and we could have stopped someone from taking money if you had told us in time, you may not get back any money you had lost after sixty (60) days. If extenuating circumstances, such as a long trip or hospital stay kept you from telling us, the time periods in this section could be extended.
First National Bank of Northfield
329 Division Street
PO Box 59
Northfield, MN 55057
1611 Honey Locust Drive
Northfield, Minnesota, 55057
Electronic mail, or email, is available through the Contact Us page on our Website. Email through our Website is not covered by Secure Socket Layers (SSL’s); therefore, this page should be used for general questions or comments only. The information included on this page should not reveal financial information or confidential personal information such as, but not limited to, account numbers or social security numbers.
We may offer various links to external websites. These links are to external websites that contain information created, published and maintained by sources independent of the Bank. We have no control over these websites and therefore do not guarantee the accuracy or completeness of the information gathered from these sources and we are not liable for their content. Any use of information obtained from these external links is strictly voluntary.