Our customers have great experiences at First National Bank of Northfield. Read on to see how we exceed expectations!
David Aase, Vice President of Brokerage Services, Venstar, LLC
First National Bank has been great to do business with. They are creative problem solvers who make pathways instead of roadblocks. Their staff outshines many other local lenders that I’ve dealt with in the past – they are always courteous, welcoming, and professional. Customer service is an integral part of their business strategy, and it shows. Leadership has done a great job empowering front-end staff to make sure every customer need is taken care of. I’ve referred FNB on numerous occasions. I tell clients who I’m referring what great people they have in place and how they’ll go the extra mile to get something done for a customer.
Lindsay Schacht, Customer, ID Theft Protection
When I went in to First National after my debit card number was stolen, they immediately closed out my debit card… not a lot of people could afford to have large amounts of money go missing from their accounts, and to have someone take the time to get the money back to me was wonderful. They were able to prevent me from losing any of the money before I even noticed there was an issue. It was well worth it to have the ID protection on my account.
Kevin Wright, Manager, 5005 Properties, Inc.
When I first started banking at First National over eight years ago, they exceeded every expectation I’d ever had.
I moved all my accounts down there – business and personal – under the impression that they would help my business grow. I owe a huge part of my success to the team at First National.