Scheduled Online Banking Maintenance Underway — August 3-6

In order to continue to provide quality online banking services and put into place an infrastructure that will allow for future online banking enhancements, First National Bank of Northfield will conduct scheduled maintenance on our online banking platform beginning Friday, August 3 at 1 p.m. The maintenance is scheduled to be completed by Monday, August 6 at 8 a.m.

For Personal Banking Customers

During this time, the online banking portal will only offer personal banking customers their account balances. All other functionality within the online banking portal (transfers, bill pay, etc.) will not be operational. We apologize for the inconvenience.

As a result of the maintenance, First National’s online banking system will require all customers to put into place new security settings by re-establishing the image, passphrase and security question when they first log in on or after Monday, August 6.

If you currently use accounting software such as Quicken or Mint, your service will be interrupted during this scheduled maintenance period. If you are a Quicken user, please see below for updates that must be made.

For Business Banking Customers

During this time, First National business customers will not have access to online banking. We apologize for the inconvenience. If you would like banking assistance, please call 507-645-5656 during regular business hours.

As a result of the maintenance, First National’s online banking system will require that everyone with access to the account put into place new security settings by re-establishing the image, passphrase and security question when they first log in on or after Monday, August 6.

If you currently use accounting software such as QuickBooks, your service will be interrupted during this scheduled maintenance period. If you are a QuickBooks user, please see below for updates that must be made.

Quicken/QuickBooks Users

The scheduled maintenance surrounding this series of upgrades will require you to deactivate and reactivate your software’s connection to First National on or after 8 a.m. on August 6. Read more about how to make the changes to your version of the software using the step-by-step guides below.

In addition, our previous communications asked you to download your account records before the maintenance began to ensure a clean, comprehensive record of account activity. If you did not complete the download, please contact us for more information about your options going forward.

We recommend that you have a current backup of your records before completing these steps.

Instructions for all Quicken/QuickBooks users: